Over 18s only
We welcome everyone of all abilities to our venue and will do our best to accommodate any guest but please note there may be certain limitations on our accessibility. We recommend reaching out to us at info@thejazzcafelondon.com so that we can best try to accommodate your needs.
There is one step to enter the venue, and we have a ramp available which our door team will assist in putting in place when required.
We have a area for wheelchair users to the right hand side of the stage when facing, with an accessible toilet right beside it. Due to the nature of the venue’s layout, we recommend arriving as early as possible. Either way, a member of our team will happily escort you there.
If you would like your carer to accompany you for the night, please purchase a general admission ticket for yourself and email your carer’s name to info@thejazzcafelondon.com and they’ll receive a complimentary ticket.
Please note our restaurant is not wheelchair acc
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF